Chocolate should be kept in a cool, dry place away from light and foreign odours. Ideally chocolate should be stored at a temperature of around 15°C to 18°C. If the storage temperature exceeds 24°C, some of the cocoa butter may appear on the surface, known as fat bloom. The chocolate will still, however, be fine to eat. In hot climates or during the summer, chocolate can be stored in the refrigerator. When taking the chocolate out of the fridge though, it might attract condensation.

It is recommended to consume chocolates with centres within 4 weeks to ensure taste quality. Solid chocolate with no centres will keep up to 10 months, if stored in the correct conditions

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Chocolate is a food made from the seeds of a tropical tree called the cacao tree. Because of a spelling error, probably by English traders long ago, these beans became known as cocoa beans. Most of the world’s cocoa is grown in a narrow belt 10 degrees either side of the Equator because the trees grow well in humid tropical climates with regular rains and a short dry season. The world’s major cacao beans growers are based in West Africa, South and Central America and parts of Asia.

In some cases it may be necessary to add some extra cocoa butter or vegetable oil to your chocolate fountain in order for it to flow smoothly. Add the cocoa butter or vegetable oil in small quantities while the fountain is already flowing. Be careful not to add too much.

Workers cut the fruit of the cacao tree, or pods open and scoop out the beans. These beans are allowed to ferment and then dry. Then they are cleaned, roasted and hulled. Once the shells have been removed they are called nibs. Nibs are blended much like coffee beans, to produce different colours and flavours. Then they are ground up and the cocoa butter is released. The heat from the grinding process causes this mixture of cocoa butter and finely ground nibs to melt and form a free-flowing substance known as chocolate liquor or mass.

Yes, we make our own chocolate, made by Belgian born and trained chocolatiers. We are proudly Australian made, owned and operated, employing locals.

Our entire range is gluten free.

We do not ship to PO Boxes, we also ask that someone be at the delivery address to sign for the order or an authority to leave is assumed.

Absolutely! Simply choose pick up from store at the checkout, and once your order is ready for pick up, we will contact you by email or phone to let you know it's ready. Our opening hours are 8am to 4pm on weekdays only.

If your order is a gift for someone and/or a special occasion, let us know your message when you place the order and we will do our best to include a message for you.

Online ordering is the easiest and fasted method, where payment can be made by credit card or PayPal.

We do ask that someone be home for delivery to sign for the package, so we can always track it from start to finish, however you can ask for an authority to leave in a safe spot.

We take great care in packing your order for shipping, ensuring we take into account the weather, distance and time to reach you. We have a range of packing options to do our best that your order arrives in perfect condition and ready to enjoy.